Your privacy is important to us. This Privacy Policy explains how Blue Dolphin Fish Market ("we," "our," or "us") collects, uses, and protects information about you when you visit our website or contact us through our online forms.
1. Introduction
Blue Dolphin Fish Market operates at 809 Jefferson St, Baldwin, NY 11510. This Privacy Policy applies to personal information we collect through our website at thebluedolphinfishmarket.com, including our contact forms and any other communications you send us.
By using our website or contacting us, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following categories of personal information:
- Contact Information: Name, email address, and phone number submitted through our contact form.
- Inquiry Details: The content of messages you send us, including your inquiry type and message body.
- Technical Information: IP address, browser type, pages visited, and referring URLs — collected automatically when you use our website.
We do not collect payment card information directly. Any transactions are handled through secure third-party payment processors.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries, questions, or order requests.
- Process and fulfill orders placed through our phone or online ordering system.
- Improve our website content and user experience.
- Communicate with you about your order status or follow-up questions.
- Comply with our legal obligations.
We do not use your personal information for automated decision-making or profiling.
4. Cookies & Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files placed on your device that help us remember your preferences and understand how you interact with our website.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.
We may use Google Analytics or similar services to collect anonymous usage data for improving our website. These services may set their own cookies subject to their own privacy policies.
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: We may share data with trusted third-party vendors who assist us in operating our website or conducting our business (e.g., email service providers), subject to confidentiality agreements.
- Legal Requirements: We may disclose your information if required by law, court order, or governmental authority.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as a business asset.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to applicable legal obligations.
- Opt-Out: Opt out of any marketing communications from us at any time.
To exercise any of these rights, please contact us using the details in Section 11 below.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact form submissions are generally retained for up to 12 months for the purpose of follow-up and customer service, after which they are securely deleted.
8. Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our contact forms are transmitted over HTTPS and stored securely.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
9. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete such information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last Updated" date. We encourage you to review this policy periodically for any changes.
Your continued use of our website after changes are posted constitutes your acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Blue Dolphin Fish Market809 Jefferson St, Baldwin, NY 11510
+1 (917) 600-2875
[email protected]